We follow a strict shipping policy regarding all our orders at Charms.
All the products are carefully packed to avoid any kind of damage during transit.
We deliver our products all across the world.
We use reputed courier services like ECom, Delivery, India Post, Blue Dart, etc to sen all our packages.
We ensure that the products are totally safe and unharmed until they are delivered to you. Once delivered you need to sign the receipt that passes on all the responsibility of the delivered product to you.
Refund and replacement: Refunds and replacements will be made only for damaged and wrong products and the complaints need to be raised within three days from the date of delivery.
Returns: If for any reason you don't like the product or it isn't needed anymore and you want to return it, you need to raise a return request within 3 days.
We will refund the amount after deducting shipping fees and 25% of your order value as a restocking fee.
We offer free shipping for all orders over Rs.500. Cash on delivery option is available.
You can get 15% off on paying with cards or wallets.